Contact Us

How to Reach Us:

Phone: 888-257-8607 (8 a.m. to 10 p.m. PST)


Email: customerservice@pacifictundra.com
Available 24/7 (someone typically responds within 30 Minutes to 1 hour)  


Sales Inquiries & Questions: 888-257-8607 (8 a.m. to 10 p.m. PST) OR customerservice@pacifictundra.com


International Sales Inquiries & Questions: 888-257-8607 (8 a.m. to 10 p.m. PST) OR customerservice@pacifictundra.com


Return and Warranty Policy: Built-to-order items such as exhaust fans, heaters, cab enclosures, etc, CANNOT be returned. If a return is authorized, an RMA (Return Merchandise Authorization) Code will be required. Returns are subject to a 20% to 30% restocking fee, plus original/return shipping.

All of our products are sold with at least a One Year Manufacturer's Warranty.  If you receive an item that becomes inoperative within the manufacturer's warranty period, you will be required to exercise your warranty directly with the manufacturer for the repair or replacement of the product.  We will not accept product returns which are covered by a manufacturer's warranty.

 

 
*Note: when you are emailing us please include your name, address, phone number and product ID number. These details will allow us to help you in the best way possible.